ePortfolio

Associate’s degree- Medical Reimbursement and Coding| Bryant & Stratton College                        2025-2026

BLS- Adult and Pediatric First Aid/CPR/AED| American Heart Assoc.                                                                        2025

Bloodborne Pathogens Training| American Red Cross                                                                                                  2024

Certified Phlebotomy| Phlebotomy Training Specialist, Colorado Springs, CO                                                 2022

Certified Nursing Assistant| John A. Logan Community College                                                                                2012

PAC-Scheduling Specialist I | Remote-Community Health Systems- Van Buren, AR           2026-currently

• Coordinating calendars and appointments for employers, clients, or patients, ensuring minimal conflict and optimal resource use.
• Managing scheduling software and data analytics tools to monitor deadlines, track progress, and forecast potential bottlenecks.
• Communicating schedule changes effectively with stakeholders, including team members, management and clients.
• Resolving conflicts and dynamically adjusting plans as priorities shift.
• Registering and updating client or patient information in electronic systems, verifying insurance or authorization when applicable.
• Liasing with multiple departments to align resources with scheduling needs and regulatory compliance.
• Performing administrative tasks such as reporting, documentation, and data entry to support scheduling operations.

PCA-Patient Care Associate | Resolute Baptist Health- New Braunfels, Texas                                2025-2026

• Promote patient satisfaction by assisting with daily living needs such as bathing, dressing, toileting and exercise.
• Collected biological specimens and packages for laboratory transport to complete diagnostic tests.
• Documented information in patient charts and communicated status updates to interdisciplinary teams.
• Managed supplies and restocked inventory to ensure optimal availability for patient care.
• Responded to patient alarms and needs-assessment requests to identify the course of treatment.
• Collected specimens, monitored vitals, and maximized patient comfort to maintain an optimal
• environment.
• Conducted routine checks on standard patient vitals, including blood pressure, blood sugar and heart
• rate.
• Used mobility devices and various equipment to transport patients.
• Administered personal nursing assistance in pre- and post-operative situations.
• Answered signal lights, bells, and requests-for-service to assist patient services fulfillment.

Childcare Manager | YMCA-Hopkinsville, Kentucky                                                                                            2024- 2025

• Strong commitment to providing excellent customer service and enhancing members

satisfaction.

• Proven leadership skills with the ability to motivate and manage a team effectively.
• Excellent verbal and written communication skills for interacting with members, staff, and

stakeholders.

• Ability to address and resolve any operational issues or emergencies that arise during the

evening shift promptly and effectively.

• Strong organizational and time management skills to handle multiple tasks and priorities.
• Maintain effective communication with other shifts, departments, and senior management.
• Prepare and submit reports on evening shift activities, incidents, and performance metrics.
• Assist in planning and coordinating special events and member appreciation events.
• Assist marketing and communication plans to ensure objectives are met.

Childcare Assistant| USAFA Child Care Development- Colorado Springs, CO                                 2020- 2022

• Assisting children and youth with special projects, homework, and life skills.
• Planning and implementing educational and recreational activities that promote physical, emotional and intellectual growth.
• Ensuring the safety and well-being of children during activities.
• Providing administrative support, including maintaining records and conducting inventory.
• Caring for special needs children as directed by program lead

Certified Nursing Assistant | William Beaumont Army Medical Center| El Paso, TX                      2016-2020

• Promote patient satisfaction by assisting with daily living needs such as bathing, dressing, toileting and exercise.
• Collected biological specimens and packages for laboratory transport to complete diagnostic tests.
• Documented information in patient charts and communicated status updates to interdisciplinary teams.
• Managed supplies and restocked inventory to ensure optimal availability for patient care.
• Responded to patient alarms and needs-assessment requests to identify the course of treatment.
• Collected specimens, monitored vitals, and maximized patient comfort to maintain an optimal
• environment.
• Conducted routine checks on standard patient vitals, including blood pressure, blood sugar and heart
• rate.
• Used mobility devices and various equipment to transport patients.
• Administered personal nursing assistance in pre- and post-operative situations.
• Answered signal lights, bells, and requests-for-service to assist patient services fulfillment.

Cashier | Sprouts Farmers Market| El Paso, TX                                                                                                         2016-2016

• Assisted with purchases, locating items, and signing up for rewards programs.
• Worked closely with front-end staff to assist customers and maintain satisfaction levels.
• Scanned customer purchases, supporting transactions to streamline the sales process.
• Observed company return policy when processing refunds, including inspecting merchandise for wear
• or damage.
• Received payments for [Product or Service] and issued receipts.
• Maintained high productivity by efficiently processing cash, credit, debit, and voucher program
• payments for customers.

Certified Nursing Assistant | Parkway Manor Nursing and Rehabilitation| Marion, IL                   2012-2015

• Promote patient satisfaction by assisting with daily living needs such as bathing, dressing, toileting and exercise.
• Collected biological specimens and packages for laboratory transport to complete diagnostic tests.
• Documented information in patient charts and communicated status updates to interdisciplinary teams.
• Managed supplies and restocked inventory to ensure optimal availability for patient care.
• Responded to patient alarms and needs-assessment requests to identify the course of treatment.
• Collected specimens, monitored vitals, and maximized patient comfort to maintain an optimal
• environment.
• Conducted routine checks on standard patient vitals, including blood pressure, blood sugar and heart
• rate.
• Used mobility devices and various equipment to transport patients.
• Administered personal nursing assistance in pre- and post-operative situations.
• Answered signal lights, bells, and requests-for-service to assist patient services fulfillment.

• Excellent communication skills.
• Highly organized, proactive, professional and punctual.
• Polished and professional team members skilled in engaging with other individuals, engaging through social media platforms and in person.
• Well driven and motivated individual that drives for success.
• Proficient with Microsoft Office and any other computer software.
• Proficiency with digital terminals filing system.
• Familiar with data automation equipment such as scanner, fax, copier, shredder and telephone.
• Medical EHR/EMR systems